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Apartment Pilot


Enhancing the Living Experience

Apartment Pilot Ltd. provides innovative software for residential building automation and audit control.

Our flagship product, Resident Pilot, streamlines communication and daily building operations for residents and management.

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Apartment Pilot


Enhancing the Living Experience

Apartment Pilot Ltd. provides innovative software for residential building automation and audit control.

Our flagship product, Resident Pilot, streamlines communication and daily building operations for residents and management.

Resident Pilot: 
Accessible Anywhere

Our tools are available from any device with a web browser, anywhere, at any time. Resident Pilot is a revolutionary way for residents, owners, managers and staff to communicate with each other. On a site as secure as your bank’s, you can quickly and easily perform tasks like maintenance requests, visitor and resident authentication, and package delivery and pickup notifications.

For Residents

Owners and renters have customized access to building information, and many tools to help facilitate interactions with building staff.

For Management

Management can identify problem areas in their buildings, minimizing costs and inconveniences.

For Staff

Your team can be granted a wide range of access to building information and tools. It's tailored to fit everyone, like the concierge, doorman, security and maintenance.

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"It's so easy!"


That's what we love to hear. Our suite is affordable, easy to use and manage, has a customizable interface, bank-level security, no software to Install, and fits YOUR building.

"It's so easy!"


That's what we love to hear. Our suite is affordable, easy to use and manage, has a customizable interface, bank-level security, no software to Install, and fits YOUR building.

Apartment Pilot offers a collection of web-based tools that assist residents and managers to enhance the living experience. Managers and staff can perform a number of building management and related daily operation tasks, assign tasks to staff and file reports on activities in their building or buildings.

Residents can log on to create a variety of requests, make suggestions, post to our online bulletin board, and even make reservations for any building amenities. We provide the tools to improve your building’s communication whether you are a tenant, suite owner, building manager, property manager, or condominium board.

Every time you request maintenance online, create a permission to enter form, or even post to the bulletin board, you can feel good about helping the environment. When you perform any of these actions online, you save a piece of paper. If you save just a few pieces of paper, soon you will have saved a tree. Save a tree and we all breathe a little easier. Every time you de-activate an account or delete a document online, its one less piece of paper in the waste stream - our pixels and bytes are 100% recyclable! When you use Apartment Pilot software, it’s only natural to feel a little green.

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Product Features


Carefully designed with your needs in mind, to organize your daily activities and flow of information

Product Features


Carefully designed with your needs in mind, to organize your daily activities and flow of information

Core

A complete amenity services and communication program

Features include contact management, document library, neighborhood directory, trades and services directory, resident verification, bulletin boards, recurring tasks, reminders and more! Also included are online request forms for permission to enter and maintenance. 

Permission to Enter

Security to put minds at ease

We offer photographic verification for visitors and staff, and our secure user name and password requirements ensure only those persons authorized have tight control over who is in their building. Track security card access and key fob numbers and use a digital signature pad to signatures forensically (PTE forms, deliveries, etc.).

Maintenance

Equipment lists, service intervals, contracts and requirements

Assign personnel to perform and track maintenance and its associated time and cost. Full maintenance history reporting and alerts to indicate when maintenance is due, over-due or cannot be completed as scheduled. Keeps you compliant with warranty requirements and allows you to solve issues before they become annoyances for your residents.

Reservations

Common area use and organization have never been easier

An online reservation system for building amenities further enhances the core program, and virtually eliminates management memory loss.

 

Deliveries

Record and manage all incoming and outgoing deliveries for residents

Every parcel is automatically assigned a unique tracking code and linked to the resident and unit for fast, easy lookup. Residents can track their own deliveries online, anytime day or night

Branding

Everyone feels at home

Our platform can be customized to match the style of your building, including colors, photos and headings. When users see their address, photos of their building and staff, they will immediately feel more comfortable using the system.

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Features for Management

  • Photographic Resident and Visitor Verification
  • Online Document Library
  • Building Activity Dashboard
  • Messaging Center
  • Task Assignments for Staff Members
  • Contract Manager for Landscaping, Garbage Removal, Janitorial Service, etc.
  • Security Key Fob and Card Tracker
  • Multi-Property Tools for Strata Councils and Condo/Co-op Boards

Features for Residents

  • Request Maintenance Online
  • Permission to Enter Forms Online
  • Document Library
  • Staff Contact List with Photos
  • Online Reservation System for Amenities
  • Electronic Bulletin Board
  • Neighborhood Directory
  • Trades Directory
  • Electronic Suggestion Box